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Questions about your account, subscription, or NEET preparation? Reach out — we typically respond within one business day.

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Phone Support

+91 90363 20149

Mon – Sat · 9 AM to 9 PM IST

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Contact Information

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Phone

+91 90363 20149

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[email protected]

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Support Hours

Mon – Sat · 9 AM – 9 PM IST

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Response Time

Within 1 business day

Frequently Asked Questions

How do I upgrade to the full subscription? ▼

Click "Upgrade →" in the top navigation or visit /candidate/subscription. It's a one-time payment of ₹1,199 for lifetime access — no renewals.

I found an error in a question. How do I report it? ▼

Use the contact form on this page and select "Question / Content Issue" as the topic. Include the question number and year — our team will verify and correct it promptly.

My performance data is not showing correctly. ▼

Performance data updates after every test submission. Try refreshing the page or clearing your browser cache. If the issue persists, contact us with your username and the details.

Is ShineNEET free to use? ▼

Yes — registration is completely free and gives you access to a subset of questions. A one-time subscription unlocks all 1,880+ questions, full papers, solutions and analytics for life.